Experience: The Grand Hyatt Hong Kong

Hong Kong
December 16 - 2016

THE BASICS
STYLE: LUXURY
LOCATION: WAN CHAI, HONG KONG
DISTANCE FROM AIRPORT: 40 MINS BY CAR, OR 30 SPEED TRAIN TO HONG KONG STATION AND 10 MINS TAXI RIDE TO HOTEL.
DISTANCE FROM CLOSEST MTR: 5 MINS WALK FROM WAN CHAI MTR.
What’s not to love?

What isn’t there to love about Grand Hyatt’s?  Coming from the family of the Hyatts, the "Grands” are the most luxurious of their counterparts, with the desire to attract the sophisticated business traveler.
Naturally, I was over the moon to stay in a harbor view room for two nights.  Ladies and gents, this is THE room to stay in during New Years, for that fabulous harbour view.  Book book mega early to avoid disappointment.  It is worth every penny!

My stay at the hotel did live up to its grand name. The employees were courteous, knowlegable, and helpful.  The hotel interior was magnificent.  Warm, mysterious, and sexy.   I do expect a high level of service at these luxury hotels. Service is not limited to just your physical stay there. But also your interaction with representatives before and after.  There are times when these grand hotels do not feel the need to go that EXTRA mile, simply because they already carry the prestigious name.
Where?  

It is a super convenient location, and I did not realise this until the second day.  I don’t have much of a sense of direction, and ended up walking the long way from the MTR to the hotel.  You must remember to take the exit for the Hong Kong Exhibition Centre at Wan Chai station.  The hotel is literally a 5 minute walk from there.  I was also super chuffed because I found a Marks and Spencer’s FOOD STORE on my short walk from the MRT!  A M&S that sold FRESH FOOD.  So, despite having eaten a full steak dinner that night, I couldn’t say no to a prawn cocktail sandwich, bag of crisps, and a trifle.  In true Wendy fashion, I ate this later that night as a midnight snack.  At this point, I was clearly confusing the feeling of not feeling full, with feeling of hunger.  Do you guys ever feel like that?  So wrong on so many levels! As if that’s not enough, the Grand Hyatt has nine restaurants! Not the place to stay if you are watching your weight, I’m afraid.
Anyways, enough of my ramble, please read on my dears for more tips…
FROM THE WAN CHAI STATION, make sure you take the exit for the Hong Kong Exhibition Centre.  This is a short 5 minute walk back to the hotel, and stop by Marks and Spencers if you fancy a little snackaroo.  I did, and you should too.  Especially, if you like trifle. ‘Na mean?
DO SIP ON A LITTLE ADULT BEVERAGE (if you are an adult, that is) AT THE CHAMPAGNE BAR.  Ohh this really is a must for the evening.  Live music, and a fabulous city view.  It can’t get any better than that.  Classy never goes out of style.
TAKE ADVANTAGE OF THE SMART PHONE while you are out and about.  Yes, I did think it was only the Icon who offered the smart phone.  But turns out many of the luxury hotels have continued the trend.  One small difference though, their list of countries you can call free of charge is a lot more limited than the Icon’s.  I was not able to call my mum in the Philippines here.
DO TRY THEIR DELICIOUS BRUNCH AT THE GRILL.  Do take note that this is an outdoor setting by the pool, but they do have the tiki torches incase it gets a bit nippy.  So many flavours to tickle your taste buds.  Even the pickiest of eaters will find many dishes they would enjoy here.  Lobster to steak, grilled vegetables to paella, and pancakes to salmon.  They’ve got you covered.  Do make your reservations in advance.  Hong Kongers love to brunch.
HAVE A BUBBLE BATH.  This is biased coming from me, because bath tubs are not common in apartments in Manila.  I LOVE HAVING BATHS!  In the harbor view room, the bath is strategically placed in between the bedroom area and the bathroom, so you relax and watch TV.
All in all, I’d give my overall experience with the Grand Hyatt an 8 out of 10. Something that made me very happy was how fast my room service came.  I remember this clearly because I was starving that night and I was expecting it to take a long time (from past experience).  But I must have waited less than 30 minutes for a fully loaded burger and fries. The location and the décor of the property were what gave me the WOW factor.  The customer service was excellent.  But the front desk were not too familiar with where to find pineapple buns (which is a HK specialty) within walking distance.  This hotel is most suited for luxury travelers who would like to have a good selection of restaurants under one roof, and who are really after a good view of the city.  Have any of you stayed at the Grand Hyatt Hong Kong, or any in the Hyatt chain?  What were your best and worst experiences?